Combined CRM and Gazetteer creates cost savings across the public sector
Optevia has joined forces with gazetteer specialists Aligned Assets to offer a CRM solution that not only offers a means of managing contacts and the information relating to those contacts, but sources all of its address data directly from an organisation’s locally held Land and Property Gazetteer  data. .  
Optevia press release, 11th Oct 2010

Bromley Integrates Back-Office System with Dynamics CRM using Integration Hub
The London Borough of Bromley Council is using a newly launched integration system, the Optevia Dynamic Integration Hub, to rapidly and cost-effectively link its organisation wide Microsoft Dynamics CRM system to its CAPS UNI-form Environmental Health IT system. The Hub enables Bromley Council to completely avoid the high cost of purchasing an Application Programme Interface (API) from CAPS Solutions to handle this integration link.  
Optevia press release, 5th July 2010

 

Telford & Wrekin Council – A Dynamic Approach to Public Engagement
Proven public sector CRM reseller and integrator, Optevia, provides consultancy, training and development guidance on the in-house deployment of a new authority-wide Microsoft Dynamics Customer Relationship Management (CRM) system to Telford & Wrekin Borough Council. The Optevia support services will ensure the Council receives good end-user adoption and a faultless deployment of the CRM system.
1 June 2010

Optevia Further Invests in its Business Development Team, Enhancing its Ability to Serve Public Sector Customers
Optevia, appoints Simon Robinson as Account Director responsible for business development and client management in the North of the UK and Ireland.
March 2010

UK Local Authorities set to Benefit from Latest Optevia Recruit
Optevia, appoints ex-Lagan employee Neil Morgan as senior consultant to help UK local authorities address their complex sales, marketing and customer service needs.
March 2010

Fire Service Data Sharing
Tim Vernon, Optevia’s Managing Partner, writing for Government and Public Sector Journal, explains the benefits of data sharing in fire prevention and safety teams in the fire service.
November 2009

Jones Lang LaSalle - The Devil Is In The Data
Jones Lang LaSalle chooses Optevia Ltd to help deliver CRM training to 1000 staff and to process and cleanse Jones Lang LaSalle’s existing sales and contact data preparing it for submission to a new Microsoft Dynamics CRM.
October 2009

Data Protection
The use of risk data by fire prevention and safety teams in the fire service can be significantly enhanced by customer relationship management systems. Tim Vernon explains in the latest edition of Fire Risk Management magazine.
September 2009

Industry Event: Chief Fire Officers Association, ICT Managers Conference
Date: 25th – 26th May, 2010
Location: Microsoft, Reading

Optevia Event: xRM Officers Round Table Event – Scotland
Date: 11th May, 2010
Location: Microsoft Edinburgh
Event Start: 11.30, Event End: 14.30
To reserve your place at the seminar, please contact: toby.gavin@optevia.com

Optevia Event: xRM Officers Round Table Event – Birmingham
Date: 17th March, 2010
Location: Brindley Place, Birmingham, B1 2JB
Event Start: 11.30, Event End: 14.30

Industry Event: Microsoft Convergence2009
Date: 27th October, 2009
Location: London W6

Optevia customer, Kent Fire & Rescue Service, wins Public Safety Award at the 2010 Government Business Awards
Kent Fire and Rescue Service's winning award submission was based upon its use of Microsoft Dynamics CRM, customised and deployed by Optevia, to manage Home Safety Visits. 
March 2010

Optevia CRM solution named in 2009 Top10 council achievements
Optevia customer Kent Fire and Rescue Services (KFRS) has been named in LocalGovTV's Top 10 council achievements of 2009.
February 2010

Optevia Named To 2009 Microsoft Dynamics President’s Club
Optevia has been named to the 2009 Microsoft Dynamics President’s Club receiving recognition from Microsoft Corp. for its dedicated commitment to customers.
July 2009