Optevia Products
Optevia Essentials
Optevia has a range of value-add sector specific Optevia Essentials software products for all of the public sector markets it serves – local government, fire & rescue services and central government agencies.
Optevia Essentials reduce the effort, time; cost and risk of implementing Microsoft Dynamics CRM by automating data capture through familiar web forms, automating integration of your CRM with internal and external systems and mapping the data workflow with your existing business processes.
Optevia Essentials at a glance:
- support more than 50 key Public Sector business areas and processes and this continues to grow as more services are added
- enhance the ease of use and reduce the learning experience for new users of Microsoft Dynamics CRM
- conform to Microsoft Dynamics CRM support policies keeping application support and upgrade costs to a minimum
- are designed based on best practice by experienced Optevia public sector CRM consultants working with a broad cross-section of UK councils, fire & rescue services and central government agencies
The Optevia Local Government Essentials range includes proven software products to more quickly integrate Microsoft Dynamics CRM with your business and optmise the capture, flow and management of information relating to a number of key business areas and processes including: Council Tax enquires, Freedom of Information requests, Housing Benefit enquires and domestic refuse enquiries.
Similarly, the Optevia Fire & Rescue Service Essentials range includes software products to enable the rapid deployment of Microsoft Dynamics CRM and ensure it effectively captures data and integrates effectively with the systems and processes in use by both technical and community fire safety teams, and can seamlessly present data to Mobile Data Terminals (MDTs).
Optevia Essentials work in partnership with a range of cross sector Optevia Dynamics software products - Optevia Dynamic Audit, Optevia Dynamic Decision, Optevia Dynamic Correspondence, Optevia Dynamic Integration Hub and Optevia Dynamic Portal – and are provided with a portfolio of supporting Optevia business analysis, design, development & deployment services, so helping ensure good end-user adoption, post implementation support, and a return on investment in Microsoft Dynamics CRM.
Additional Resources
Link to Optevia Local Government Essentials pdf
Link to Optevia Fire & Rescue Service Essentials pdf
Link to Optevia Essentials Local Government services list
