Partners

Many customers in the UK public sector prefer to procure Optevia’s services and expertise via existing suppliers. This is often due to procurement policy, such as the need to engage with accredited Catalist suppliers, or the simple wish to limit the number of contracted IT providers. To meet these customer requirements Optevia delivers many of its Microsoft Dynamics CRM based solutions via partner organisations. These organisations tend to fall into two distinct categories: business partners or technology partners.

The benefit to customers of Optevia’s partnering approach is that the right overall solution is delivered under the most effective procurement conditions. Often Optevia’s partners contribute towards these solutions, as well as acting as convenient conduits for Optevia’s services.

 

 

 

 

 

 

 

 

 

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Latest New

Managing fire prevention
In the latest edition of BAPCO Journal, Tim Vernon from Optevia highlights how inadequate access to data has a direct impact on home safety and argues for better data-sharing across fire prevention and safety teams.
BAPCO Journal, August 2009

Data-sharing across fire prevention and safety teams in the fire service
No software system can provide a panacea for the issues around fire service data management. Yet many issues can be addressed, simply, cost effectively and efficiently, without risky large scale IT implementations.

Optevia whitepaper, 07 July 2009


Putting Data to Work: in UK Licensing Organisations
The need for effective licence management has never been stronger. CRM, deployed and customised, can help licensing organisations meet their aims and objectives far more effectively than using spreadsheets and disparate customer applications.
Optevia whitepaper, 07 July 2009


Bromley Council aims for citizen self-service
When Bromley Council looked at ways of improving customer service, it wanted a solution that simplified operations in its contact centre while meeting the particular requirements of its business processes.

23 March 2009


Bromley Council uses Optevia to deliver more efficient service to customers
Bromley Council wanted to deliver a faster more efficient service to customers by streamlining the back office systems that supported the majority of routine calls to its contact centre.
www.24dash.com, 04 March 2009

 

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