Microsoft Dynamics CRM
Microsoft Dynamics CRM has been developed with a keen understanding of public sector end users. Microsoft has a strong heritage of working with a range of public sector organisations, from local and central government, through to education, health and social care. Microsoft’s considerable experience of working with the public sector has helped it to develop a person-centric CRM suite that helps organisations to deliver better services to the community and reduce costs.
As the Government’s strategy opens up digital channels for citizens to access services, CRM solutions have a crucial role to play in helping public sector organisations to manage interactions with their citizens.